Everything a great receptionist does — on every call.
Real-time voice
- ✓Groq-powered speech recognition and reasoning for sub-second responses
- ✓Natural Fish Audio voices, adjustable speed, language and accent
- ✓Barge-in: callers can interrupt and the AI stops speaking immediately
- ✓Voice activity detection, silence handling, and natural turn-taking
- ✓Automatic fallback to a human or voicemail if any provider fails
Your business, your rules
- ✓Industry templates for 170+ business types with tailored greetings and intake questions
- ✓Personality controls: tone, formality, humor, response length, sales vs. informational
- ✓Knowledge base from PDFs, Word docs, CSV price lists and FAQs
- ✓Strict grounding — it never invents prices, availability or policies
- ✓Advanced: editable system prompt (paid plans)
Scheduling
- ✓Google Calendar, Microsoft Outlook, or the built-in calendar
- ✓Checks live availability before confirming
- ✓Books, reschedules and cancels — with SMS/email confirmations
- ✓Appointment reminders (Unlimited)
Phone
- ✓Keep your number: conditional call forwarding, porting, or SIP trunk
- ✓Or buy a new local number in seconds
- ✓Answer always, after hours, when busy, when unanswered, or during breaks
- ✓Transfers to staff and departments; voicemail and message taking
Insight
- ✓Call history with AI summaries, transcripts and recordings
- ✓Structured lead capture and customer records
- ✓Usage, outcomes and analytics
- ✓CRM sync via HubSpot or signed webhooks (Zapier, Make, n8n)
Trust & compliance
- ✓AI disclosure and recording-consent options by jurisdiction
- ✓Configurable retention for transcripts and recordings
- ✓Tenant-isolated data with row-level security
- ✓Extra safeguards for healthcare and other regulated industries
- ✓We never collect card numbers over the phone